Eye-GrafX Shipping and Handling Questions

 

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Eye GrafX Shipping and Handling 

 

Payment Methods:

We offer Visa, MasterCard, Discover, Americn Express as payment.

  Shipping Information:

1st Class Mail USA $6.00  Priority Mail $12.00 Priority Express $24.00

As of January 2018  the US Postal Office has increased 1st Class Mail for all international orders to $15.00

Flat Rate Standard Shipping is within the Continental U.S. only (not International)

  •  Priority Mail USA (2 ~ 3 day),     Priority Express Shipping  (1 ~ 2 Day)

  • USPS Priority & Priority Express Mail for USA only. Canada, Australia, and U.K. orders will be shipped 1st Class International.

 

International orders can take Up to 4 weeks, during peak months, Christmas, Thanksgiving etc

 

USPS gets busier during all holidays, it’s typical for packages to be delayed an additional 2-4 business days on top of the regular time it would take to receive the package.

*Transit time estimates not guaranteed.

Product Shipment:
Eye-GrafX will make every effort to insure your order is shipped as quickly as possible. The US Postal service will handle your shipment from our Business. We send all our orders with tracking numbers so you can locate your order at anytime in the U.S.
Please check with your local Postal service if tracking shows your package has been delivered.  
The purchaser is responsible for the correct  address for delivery. All our packages are delivered by United States Postal Service, (USPS.com) to both us U.S. and International addresses in Canada Australia, and the U.K.. If returned to us do to a non-deliverable address established by USPS or by the customer for any reason , the purchaser will need to furnish another good address and pay for any further S&H fees for the package to be re-sent. 

 The U.S. Customs Label number is typically not scanned for tracking purposes outside the U.S.

USPS regrets that they are unable to tell you where the item is or the exact date it will be delivered. We cannot put a trace on your package outside the US until 30 days after your order is shipped to find when your package was delivered. You can however go to your local Postal Service and inquire about the package, using the tracking number you were given at the time of shipment.

 

If your country has Import duties, VAT tax, Tariffs, or other charges, our shipping cost does not cover them. These charges are the buyer's responsibility.

    Sending information to you via email:

E-mails are occasionally caught by spam/junk mail folders so please include

support@eye-grafx.com to your list of safe e-mail addresses.  Thank you.

Why buy from us:

We strive to be the best in the business.  If you have a problem, we are here to help.  We answer emails and phone calls during regular business ours. Our hours are: Monday - Friday from 9:00 a.m. 4:00 p.m. CST... Our phone number is 918-740-9853  our email is support@eye-grafx.com

 

**Sizes are approximate. Designs may vary and are not exactly like the exmple shown..

 

 

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